According to David Nelson, an FDIC fraud specialist, there are specific steps you can follow to minimize the risk of identity theft and other online attacks. Here are his top five suggestions:
- If you bank online, frequently check your deposit accounts and lines of credit to spot and report errors or fraudulent transactions, just as you should with traditional banking.
- Never give your Social Security number, credit or debit card numbers, personal identification numbers (PINs) or any other confidential information in response to an unsolicited email, text message or phone call, no matter who the source supposedly is.
- Don't open attachments or click on links in unsolicited emails from anyone you don't know or you otherwise aren't sure about. And watch out for sudden pop-up windows asking for personal information or warning of a virus.
- Be on guard against scams hiding behind online coupon offers. Beware of any coupon site that asks for personal, financial or payment information, which can be misused by criminals.
- Be careful if you download banking software onto a smartphone. The latest emerging threat comes from criminals selling malicious software for mobile banking, some even falsely displaying bank logos. These applications may contain spyware, and downloading them could give a hacker access to your bank account or payment card information. Only download mobile banking applications from a safe site, such as your wireless provider, phone manufacturer or your bank. When in doubt, contact your bank before downloading any banking applications to your cell phone.
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